Tech Help

Hello Students and Families!

As we work together to navigate the world of remote education, we want you to know that if you're having issues with the technology, we're here for you!  

If you need a password reset or have general questions regarding laptops or technology, please contact Mrs. Bock.  Be sure to include your first and last name and your ID #.

Please see the links to the left for additional tech tips and support.

You can also contact PSD IT Support by phone at (970) 490-3339 or by email at covidtechhelp@psdschools.org.   

Suggestions for Common Laptop Problems

  • Restart your computer:  The first thing you should always do if something on your laptop isn't working right is to restart your computer.  If possible, close all programs and browsers, click on the start menu, and select "Restart."  This should be done at least once a week.

  • Clear your cache:  If you are having any problems with Google Chrome (Drive, Classroom, Meet), then you need to clear your cache.  For instructions on how to do this, click here.   

  • Try the F4 key to reactivate a mic that has stopped working.

  • Check your laptop for updates.  Click here for instructions on how to do this.

  • If internet is not connecting, try disconnecting your WiFi and connecting again.  You can also try to physically connect the laptop with an ethernet cord directly to the modem for better/fast connection.